What is business Class internet service and why does it cost more than my home internet service?
Now that high speed internet is available to the masses at home, speed is no longer a major difference between home and business internet. Reliability and support is the true difference.
We understand that any loss of internet connectivity can mean a huge loss in revenue as email, customer support services, purchasing and billing can all be affected at the same time. With SunStream Networks Business Class internet you not only get the support you need but also the reliability as our on-net internet is backed up by multiple internet carriers, ensuring our connectivity is always on.
What is VOIP and isn’t it very expensive?
Traditionally VOIP or Voice over Internet Protocol Telephone technology was only for large enterprises that could afford the very high installation and equipment costs, not to mention the IT support costs and internet bandwidth speeds. SunStream Networks hosted VOIP solution gives the small and medium size business access to enterprise level VOIP technology without the high installation, equipment or IT support costs.
Do I have to sign a term contract?
In simple terms, no. SunStream Networks believes in partnering with clients so we have to earn your business every month. We give you term pricing without the term commitment, allowing our customers to have a simple, fixed cost IT budget.
Are you a green company? Do you offer green computing alternatives?
We partner with our PLANET, offering green alternatives to traditional data infrastructure. We provide virtualized servers, dense computing and an efficient power and cooling environment to significantly reduce our overall carbon footprint. By design, our data system extends the usable life of hardware requiring fewer device upgrades and therefore reducing our landfill contribution.
Do you outsource your support staff? Who will I get when I call for support?
All of our support personnel are located in the San Francisco Bay Area and are standing by just to assist you. You will only be contacted and supported by a local technician. Your support needs are critical to your business and your success is critical to us.
If you have any other questions or concerns, please don’t hesitate to contact SunStream Networks using our Contact Us form
